Job Description
General Manager
As General Manager of our brand-new TownePlace Suites in Thatcher, AZ, you'll be responsible for leading daily hotel operations, sales performance, guest satisfaction, and team development. This is a hands-on leadership role, perfect for someone who thrives on accountability, service excellence, and operational precision.
What You’ll Do:
- Lead hotel operations, staff supervision, and financial performance.
- Develop and execute budgets, forecasts, and cost-control strategies.
- Oversee sales efforts, community engagement, and group business.
- Ensure compliance with brand and company standards.
- Monitor guest satisfaction (brand metrics, online reviews) and resolve issues.
- Maintain property appearance and cleanliness through regular inspections.
- Supervise hiring, training, scheduling, and performance reviews.
- Manage vendor relationships, purchasing, and inventory control.
- Ensure all policies are followed regarding safety, security, HR, and finance.
- Be available 24/7 as the face of the property and point of escalation.
About You:
- 4+ years in hotel leadership, with prior General Manager or Department Head experience required.
- Strong knowledge of hotel operations, financial reporting, and revenue strategies.
- Proficient in budgeting, forecasting, and hotel systems (M3, Excel, etc.).
- Effective communicator, problem-solver, and motivator.
- Bachelor’s degree preferred; equivalent experience accepted.
About Us:
Sunridge Hotel Group is a hospitality management and development company based in Mesa, AZ. Since our first Marriott development in 1999, we’ve received multiple industry accolades including Marriott’s “Best Opening,” “Guest Satisfaction Excellence,” and “Partnership Circle” awards.
At Sunridge, we believe our success is driven by exceptional people. We foster a culture of service, professionalism, and career growth. You’ll join a supportive team where your leadership will truly make a difference.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.